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01:41 - PayGround’s origin story
03:15 - PayGround’s growth and scale
03:39 - Serving all levels of healthcare
06:18 - Reducing administrative hassles
07:23 - Lessons on building teams
09:45 - Advice to future entrepreneurs (and his kids)
01:41 - PayGround’s origin story
Drew shares the personal medical experiences that inspired PayGround, recounting how a flood of medical bills after his cancer diagnosis and the birth of his third child made him wish there was a “Venmo for healthcare.” This need for a better medical payments system sparked the creation of the company.
03:15 - PayGround’s growth and scale
Drew discusses launching during the pandemic and scaling up. Despite launching in early 2020, right as COVID hit, PayGround survived the challenging climate and now partners with over 3,000 healthcare facilities nationwide.
03:39 - Serving all levels of healthcare
Drew explains how the platform is designed for everyone from “mom and pop” doctors’ offices to major hospital systems and why this broad approach is essential for solving patient payment pain points across the industry.
06:18 - Reducing administrative hassles
The conversation highlights the immense time healthcare providers spend on admin tasks. Drew explains how PayGround integrates with facilities for faster, real-time patient billing.
07:23 - Lessons on building teams
Drew reveals that over time, he has learned to value grit, hustle, and humility in team members over traditional credentials or prior experience, reflecting a shift in hiring priorities common among startups.
09:45 - Advice to future entrepreneurs (and his kids)
Drew shares what he’d tell his four children about entrepreneurship: take risks, trust your gut, and try to keep an even keel through the inevitable ups and downs.
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