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00:35 - The ups and downs of starting a company
01:46 - Building the universal AI employee
03:59 - Real-world deployment with Hitachi
06:37 - Tackling enterprise tool chaos
13:18 - The hard truths of selling to enterprises
19:07 - Landing the first big client
00:35 - The ups and downs of starting a company
Surojit sets the stage for a conversation about the rollercoaster of being a venture-backed founder, especially in AI automation for HR and enterprise operations.
01:46 - Building the universal AI employee
Surojit explains Ema Unlimited’s core idea: a universal AI employee that automates tasks across HR, finance, customer support, and sales. He details how agentic frameworks and orchestration layers enable enterprise-scale deployments.
03:59 - Real-world deployment with Hitachi
Surojit provides a concrete example with Hitachi, illustrating how Ema Unlimited manages HR tasks for 40,000 employees across multiple companies and platforms, navigating the fragmented enterprise ecosystem.
06:37 - Tackling enterprise tool chaos
Beck and Surojit discuss the challenges of disconnected tools and data silos in large companies. Surojit explains how Ema Unlimited’s agentic layer acts as an intelligent connector, automating workflows far beyond a basic chatbot.
13:18 - The hard truths of selling to enterprises
Surojit shares the credibility hurdles startups face with enterprise customers, including security, compliance, and risk aversion. He outlines measures like rigorous compliance and background checks to earn trust.
19:07 - Landing the first big client
Surojit discusses strategies for securing their first enterprise client, including “paid” proof-of-concept deals. He reflects on navigating the procurement maze, emphasizing that seeing the messy reality firsthand drives the value of the product.
On this episode of Coffee with a Founder, Beck Bamberger cha...
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