Coffee with a Founder Podcast: Kait Stephens, Brij
On this episode of Coffee with a Founder, Beck Bamberger sits down with Kait Stephens, founder and CEO of Brij. After investing in the space and spotting a massive gap, Kait built Brij to solve a trillion-dollar problem: brands losing access to their customer data when selling through retail and marketplaces.
The conversation dives into how modern consumers shop across channels, why retail is still massively underbuilt from a data perspective, and how founders today are rebuilding companies to be AI-first from both a product and operational standpoint.
If you’re into founders tackling messy, real-world commerce problems and rethinking how brands actually understand their customers, don’t miss this one.
show notes:
0:29: What Brij is and the problem it solves
1:18: Why brands lose first-party data in retail
2:56: How omnichannel customer journeys actually work
5:59: Why retail is more complex than ever
6:39: The return of in-person and experiential retail
11:37: Product market fit and raising $8M
12:50: Becoming an AI-first company
17:59: From operator to leader