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Coffee with a Founder Podcast: Chris Sosnowski, Waterly

On this episode of Coffee with a Founder, Beck Bamberger sits down with Chris Sosnowski, founder and CEO of Waterly.

Waterly helps water and wastewater utilities move away from pencil, paper, Excel, and Google Sheets so teams can better manage water quality, quantity, compliance, and transparency.

The conversation dives into why the water industry is still so manual, how labor shortages are putting pressure on utilities, and why better data is the foundation for safer, more affordable water systems.

If you’re into founders modernizing overlooked infrastructure that literally keeps people alive, don’t miss this one.

show notes:

0:03: What Waterly does and the problem it solves

1:06: Why the water industry still relies on manual processes

4:52: What non-revenue water actually means

6:09: The labor shortage and “silver tsunami” in water

8:30: Why Waterly raised venture funding

11:55: Chris’s founder unlock around listening to customers

13:22: How Waterly built strong customer retention

16:41: Water, affordability, and public trust

 

Read More About The Episode:

 

0:03: What Waterly does and the problem it solves

Chris explains how Waterly helps water utilities replace spreadsheets and clipboards with modern software.

1:06: Why the water industry still relies on manual processes

The conversation dives into how operators are still using paper-based workflows to manage critical water data.

4:52: What non-revenue water actually means

Chris explains how utilities can lose large amounts of treated water before it ever reaches customers.

6:09: The labor shortage and “silver tsunami” in water

The conversation highlights how retiring water workers are taking decades of institutional knowledge with them.

8:30: Why Waterly raised venture funding

Chris talks about choosing growth capital after years of traction and strong product-market fit.

11:55: Chris’s founder unlock around listening to customers

Chris explains why Waterly expanded into asset management after customers kept asking for it.

13:22: How Waterly built strong customer retention

The conversation dives into how hiring water industry veterans helped Waterly better understand its customers.

16:41: Water, affordability, and public trust

Chris talks about why clean water depends on transparency, data, and balancing rights with real-world priorities.

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