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Coffee with a Founder Podcast: Tushar Bagamane, Vola Finance

On today’s episode, Beck Bamberger sits down with Tushar Bagamane, the Founder of Vola Finance. 

Dialing in from London, Tushar explains how his experience at NYU inspired him to tackle the challenges of financial literacy and inclusion for the underbanked, and what it’s really like trying to build trust with users when you’re asking for sensitive information.

show notes:

00:01 – The origin of Vola Finance

02:16 – Traditional banks and overdraft fees

03:48 – Building trust with transparency

05:55 – Evolving user needs and product expansion

08:33 – Shifting perspectives on hiring and company culture

17:20 – Embracing AI and new tools

Read More About The Episode:

 

00:01 – The origin of Vola Finance
Tushar shares his inspiration for starting Vola, discussing how navigating credit-building as a college student in the U.S. highlighted the need for more accessible financial services.

02:16 – Traditional banks and overdraft fees
The discussion explores why banks aren't motivated to help customers avoid overdraft fees and how this gap creates a need for fintech solutions like Vola Finance.

03:48 – Building trust with transparency
Tushar explains why Vola included the question, "Is Vola legit?" in their FAQs, describing how addressing user skepticism head-on, especially from sites like Reddit, helped establish trust early on.

05:55 – Evolving user needs and product expansion
Tushar reflects on Vola’s growth, the impact of user feedback, and the expansion of their platform to help customers track and pay down multiple types of debt efficiently.

08:33 – Shifting perspectives on hiring and company culture
He describes how Vola's recruiting priorities have changed, moving from a focus on technical skills to emphasizing culture fit and broader problem-solving abilities as the team scales.

17:20 – Embracing AI and new tools
The conversation highlights how Tushar prioritizes staying current with the latest tools, such as Slack and AI, to enhance team productivity and Vola’s customer offerings.

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